Founder & CEO of Lucidya, an award-winning Customer Experience Management platform that gives brands the power to deliver game-changing customer experiences leveraging AI & NLU. Under Abdullah's leadership, Lucidya has been recognized as a World Economic Forum awardee and is driving the transformation of customer experience across the MENA region. Abdullah is also an investor and board member in different tech startups in space of fintechs, logistics and e-commerce. Prior to Lucidya, Abdullah was tech consultant at Badir and founder & managing partner at Waqood.