Wrokshop: How to increase commercial effectiveness through better awareness 

This session will explore how unique data analytics can dramatically enhance the effectiveness of retail marketing campaigns and reach for improved supply chain management and sales. 

Workshop: Enhancing eCommerce operations & experience in a digital world    

This workshop will provide insight on approaches and solutions to enhance your eCommerce operations, customer experience, and deliver profits. 

Onstage interview: India's richest man taking on Amazon & Walmart with a new e-commerce service 

This mogul has long trumpeted his ambition to revolutionise retail in India with his new platform JioMart. But how will modernisation of the countries long challenged supply chain actually occur? Sit down with the man with the plan to understand how. 

Cash-less is now king: An enhanced retail payment experience powered by ‘Just Walk Out’ technology

As we move towards a cashless society, the rise of the frictionless retail experience presents significant promise as well as pitfalls. Join this session to  understand has the world’s most advanced shopping experience revolutionised the airport experience for travellers. 

The winning formula: Blending the digital and physical shopping experiences

Hear from the beauty pioneer that reinvented itself and the industry through technology. Recognise innovative strategies on how to seamlessly connect consumers in-store and online experiences to deliver increased sales growth.

Networking break 

Technologies driving sustainability in retail 

Retail organisations continue to move towards carbon neutrality and economic circularity, this session will provide insight on best practice for adopting technologies that drive sustainability and exploring the importance of green technology investment. 

Controlling the consumer with magic tricks and mindreading 

How can you best leverage science, data and AI to create the connected consumer and drive loyalty? Where is adtech and martech heading? And will technology transform the role of the retail marketer? This session will provide comprehensive answers those questions. 

End of Retail Orbital Talks Day 2

Workshop: Revving up innovation in your retail company

To stay ahead of competitors, it is essential for companies to continuously innovate to stay ahead. Join to learn how can you kickstart a culture of innovation in your company? 

Panel: Clarity as the key: Identifying beneficial technology investments and developing a clear digital transformation strategy

Keeping up with tech trends can be challenging and deciding which technology to invest in is even harder. Understanding what emerging technologies have the biggest potential to create true value, for consumers and retailers, is the key to successful transformation. This session will help you decipher what is simply a ‘hype’ and what is truly valuable. Identify how to get the best ROI and recognise how retailers can embrace new technologies within their organisation.

Networking break 

Transitioning from Traditional to Digital

Retail giant Walmart successfully shifted focus from re-platforming its e-commerce business to re-platforming across the board with a mammoth digital transformation roll out and accelerated deployments of innovation.

Learn how retailers can successfully reinvent brick and mortar brands in the digital era to adapt to the modern marketplace.  

Brewing up more success with more connected customers

Starbucks has one of the most successful digital transformation cases in food-and-drinks retail. Hear directly how they remained agile and built a full-fledged digital ecosystem. Identify lessons learnt and thoughts for the future. 

Smart technologies for a better in-store experience and data-driven personalisation

Hear as Guus explores opportunities and challenges for the third-largest retailer as Tesco continues to undergo large scale IT transformation and sharing tips on how to adapt both technology organisation and client interaction through appropriate change management.

Networking break 

CASE STUDY: Our omnichannel order management experience 

Jigsaw chose to implement an Order Management System with the technology partner OneStock. This case study will review drivers for implementation of OMS, experiences and lessons learned from integration and benefits following adoption. 

Not just pizza: Delivering innovation and profit

Once with bottomed out stock prices, Domino’s are now pioneering the on-demand retail economy following a remarkable digital transformation. Attend this session to understand the recipe of how Domino’s transformed into an e-commerce powerhouse and their immersive digital strategy.