10:00
10:10 - 11:05
The circular economy is gaining momentum across all industries and among leading strategic thinkers. Consumers are also concerned with sustainability and ethical trading, which commonly influences purchasing decisions. Attend to understand your businesses role in shaping a new sustainable future and strategies you can implement immediately.
11:10 - 11:55
This workshop will provide insight on approaches and solutions to enhance your eCommerce operations, customer experience, and deliver profits.
12:00 - 13:55
14:00 - 14:45
This session brings together the retail experts who have led successful digital transformation, to share their insights into how technology is playing a pivotal role in the evolution and growth of their organisations.
14:50 - 15:15
Nike successfully underwent a digital turbo boost, but how? Join Nike as they demonstrate how to build a digital workplace and prepare workforces for the tech future, one where employees are empowered and embrace technological advancements.
15:20 - 15:45
Looking at how Ikea utilises AI to enhance the consumer experience, with a central focus on upholding effective data management, security and privacy.
15:50 - 16:15
16:20 - 16:35
Gain the latest updates on Ocado's online strategy and what their plans for growth are moving forward.
16:40 - 16:55
Join to review the latest technology trends in retail and to understand what technologies are creating the most value for customers and retailers. Discover what technologies are set to deliver transformation in the future.
17:00
10:00
10:10 - 11:05
This session will explore how unique data analytics can dramatically enhance the effectiveness of retail marketing campaigns and reach for improved supply chain management and sales.
11:10 - 12:05
This workshop will provide insight on approaches and solutions to enhance your eCommerce operations, customer experience, and deliver profits.
12:10 - 13:55
14:00 - 14:25
This mogul has long trumpeted his ambition to revolutionise retail in India with his new platform JioMart. But how will modernisation of the countries long challenged supply chain actually occur? Sit down with the man with the plan to understand how.
14:30 - 14:55
As we move towards a cashless society, the rise of the frictionless retail experience presents significant promise as well as pitfalls. Join this session to understand has the world’s most advanced shopping experience revolutionised the airport experience for travellers.
15:00 - 15:25
Hear from the beauty pioneer that reinvented itself and the industry through technology. Recognise innovative strategies on how to seamlessly connect consumers in-store and online experiences to deliver increased sales growth.
15:30 - 15:55
16:00 - 16:25
Retail organisations continue to move towards carbon neutrality and economic circularity, this session will provide insight on best practice for adopting technologies that drive sustainability and exploring the importance of green technology investment.
16:30 - 16:55
How can you best leverage science, data and AI to create the connected consumer and drive loyalty? Where is adtech and martech heading? And will technology transform the role of the retail marketer? This session will provide comprehensive answers those questions.
17:00
10:00
10:10 - 11:05
To stay ahead of competitors, it is essential for companies to continuously innovate to stay ahead. Join to learn how can you kickstart a culture of innovation in your company?
11:10 - 12:05
Keeping up with tech trends can be challenging and deciding which technology to invest in is even harder. Understanding what emerging technologies have the biggest potential to create true value, for consumers and retailers, is the key to successful transformation. This session will help you decipher what is simply a ‘hype’ and what is truly valuable. Identify how to get the best ROI and recognise how retailers can embrace new technologies within their organisation.
12:10 - 13:55
14:00 - 14:25
Retail giant Walmart successfully shifted focus from re-platforming its e-commerce business to re-platforming across the board with a mammoth digital transformation roll out and accelerated deployments of innovation.
Learn how retailers can successfully reinvent brick and mortar brands in the digital era to adapt to the modern marketplace.
14:30 - 14:55
Starbucks has one of the most successful digital transformation cases in food-and-drinks retail. Hear directly how they remained agile and built a full-fledged digital ecosystem. Identify lessons learnt and thoughts for the future.
15:00 - 15:25
Hear as Guus explores opportunities and challenges for the third-largest retailer as Tesco continues to undergo large scale IT transformation and sharing tips on how to adapt both technology organisation and client interaction through appropriate change management.
15:30 - 15:55
16:00 - 16:25
Jigsaw chose to implement an Order Management System with the technology partner OneStock. This case study will review drivers for implementation of OMS, experiences and lessons learned from integration and benefits following adoption.
16:30 - 16:55
Once with bottomed out stock prices, Domino’s are now pioneering the on-demand retail economy following a remarkable digital transformation. Attend this session to understand the recipe of how Domino’s transformed into an e-commerce powerhouse and their immersive digital strategy.
17:00